Delivery & Collection

In, set up, and done —before you know it.

Our delivery and collection service is built around your time and your home. Trained, courteous, and efficient — our team handles everything so you don't have to lift a finger.

~1 hr

Average setup time for a standard delivery

100%

Of our team is trained & certified in-house

Pre-built

Most furniture arrives ready to place — no long waits

Furniture covered in blue moving blankets being loaded with a hand truck into a moving truck on a city sidewalk.
Delivery

What to expect on delivery day

Confirmed arrival window

You'll receive a confirmed time window ahead of delivery day so you're never left guessing. Our team communicates any changes promptly.

Pre-assembled & protected in transit

The majority of our furniture arrives pre-assembled and ready to place — no lengthy build times at your property. Items are wrapped and padded throughout transit to arrive in perfect condition.

Careful in-home placement

Our team carries items with care — floors, walls, and doorframes are respected throughout. We place furniture exactly where you'd like it, and won't leave until you're satisfied with the layout.

Fast, efficient setup

Standard deliveries are typically completed in around 1 hour. Larger or multi-room reservations may take a little longer, but our team works swiftly and without cutting corners.

Final wipe-down before we leave

Every piece gets a quick final wipe-down on-site after placement, so your furniture is spotless and ready to use the moment we walk out the door.

All packaging removed

We take every bit of wrapping, padding, and packaging with us. Your home is left tidy — not like a delivery just happened.

Larger reservations

Furnishing a full apartment, multiple rooms, or a larger space? Our team scales accordingly. Setup may take a bit longer than the standard hour, but you'll always be given a realistic time estimate upfront — and we won't rush through a big job just to get it done.

Collection

When it's time to return

Scheduled at your convenience

Collection is booked at a time that works for you. We give you a confirmed window and keep you updated if anything changes on our end.

On-site condition walkthrough

Before anything is moved, our team does a brief walkthrough with you to log the condition of each item together — transparent, straightforward, no surprises.

We do all the heavy lifting

Disassembly, wrapping, and loading is handled entirely by our team. You don't need to prepare or move anything ahead of our arrival.

Your space left as we found it

We're mindful of your floors, walls, and surroundings during collection just as much as delivery. We leave cleanly, quickly, and respectfully.

Our team

The people behind every delivery

Highly trained

Every team member completes our in-house training programme before their first delivery — covering handling, setup, and customer conduct.

Genuinely polite

Manners matter to us. Our team greets you properly, communicates clearly, and treats your home with the same respect they'd want shown to their own.

Neat & presentable

Our team arrives uniformed and professional. How we show up reflects the standard of service you can expect throughout.

Efficient, not rushed

We work at pace without sacrificing care or attention. Speed comes from preparation and training — not from skipping steps.

Person arranging a beige pillow on a neatly made bed with white pillows and a textured blanket.

Service you can count on

From the moment our team arrives to the moment they leave, you should feel looked after. We're not just delivering furniture — we're delivering an experience. Punctual, polished, and pleasant every time. If something isn't right, we'll make it right.

Your next step is easy.

Start building your setup, or explore business solutions if you are furnishing for clients, guests, teams, or multiple units.

Minimalist wooden bed with teal bedding and pillows on a floating black base.
Beige modern sofa with wooden base and black metal legs against a gradient gray background.
Oval wooden floating TV stand with open lower shelf and vertical slatted sides.
Round wooden dining table with two white chairs, a vase with greenery, and a bowl of fruit.
Black round coffee table with raised edge and lower shelf supported by three legs.
Modern navy blue sectional sofa with chaise lounge and slim black legs.
Modern floating coffee table with concrete frame and wooden drawers next to a green potted plant.
Black ergonomic office chair with headrest near a white standing desk with an open book on top.
Round wooden side table with vertical slats around the sides and smooth top and base.
Modern gray bed with vertical tufted headboard, white bedding, pillows, and a beige throw blanket.