Privacy Policy

Last Updated: May 22, 2026

This Privacy Policy describes how Rent Bedr Inc., referred to in this Privacy Policy as Rent Bedr, we, us, or our, collects, uses, stores, protects, retains, and discloses personal information in connection with our website, rental request process, customer communications, marketing communications, delivery and collection services, and related business operations.

Rent Bedr Inc. operates from Toronto, Ontario, Canada, and provides furniture rental services in Toronto and the Greater Toronto Area under the name Rent Bedr. Rent Bedr is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, known as PIPEDA, Canada’s Anti Spam Legislation, known as CASL, and other applicable privacy and consumer protection requirements.

By using our website, submitting a form, requesting a rental, booking a call, subscribing to communications, uploading information, or otherwise interacting with Rent Bedr, you acknowledge that Rent Bedr may collect, use, store, and handle personal information as described in this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected by Rent Bedr from website visitors, prospective customers, customers, rental applicants, business contacts, real estate professionals, referral partners, and other individuals who interact with us.

This Privacy Policy applies to information collected through our website, online forms, email communications, booking tools, rental request flows, customer support channels, marketing communications, and operational processes.

This Privacy Policy is separate from any Rental Agreement, service agreement, referral agreement, or other agreement entered into with Rent Bedr. Those agreements may include additional terms that apply to a rental, payment obligation, furniture use, delivery, collection, damage, cancellation, or other service related matter.

This Privacy Policy does not apply to websites, platforms, applications, or services that are not owned or controlled by Rent Bedr.

2. Personal Information We Collect

The personal information we collect depends on how you interact with Rent Bedr.

2.1 Information You Provide to Rent Bedr

Rent Bedr may collect personal information that you provide directly, including:

  1. Full name
  2. Email address
  3. Phone number
  4. Delivery address, collection address, postal code, and related location details
  5. Billing information and payment related information
  6. Rental request details, including selected furniture, bundles, add ons, rental duration, quantities, preferences, notes, and order summary information
  7. Preferred delivery dates, preferred delivery times, backup delivery options, and related scheduling details
  8. Building access information, including elevator booking details, loading dock details, parking instructions, buzzer codes, concierge instructions, access notes, and delivery restrictions
  9. Government issued photo identification, where required for verification, eligibility, fraud prevention, account protection, and rental approval purposes
  10. Signature, acknowledgement, or consent records related to forms, policies, rental requirements, service requirements, or agreements
  11. Communications with Rent Bedr, including emails, form submissions, support requests, questions, complaints, and feedback
  12. Business inquiry information, including company name, role, project details, unit count, property type, timeline, scope, and furnishing needs
  13. Realtor or referral program information, including name, email, phone number, brokerage or company name, referral code information, and professional registration details where applicable
  14. Marketing preferences, consent records, unsubscribe requests, and communication preferences

2.2 Information Collected Automatically

When you visit our website, Rent Bedr and certain technology providers may collect limited technical and usage information, including:

  1. IP address
  2. Browser type
  3. Device type
  4. Operating system
  5. Approximate location derived from technical information
  6. Pages viewed
  7. Time spent on pages
  8. Referring source
  9. Website interactions
  10. Cookie identifiers and similar technology identifiers
  11. Advertising, analytics, or campaign measurement information

This information helps Rent Bedr maintain, secure, measure, and improve the website, user experience, booking flow, and marketing performance.

2.3 Payment Information

Rent Bedr may accept payments through Stripe and, in certain cases, Interac.

Where payment is made by credit card or another Stripe supported method, payment information may be collected and processed by Stripe or another authorized payment processor. Rent Bedr does not intend to store full payment card numbers directly on its own systems.

Where payment is made by Interac, Rent Bedr may collect and retain payment confirmation details, transaction information, sender information, and related records required to administer the payment and maintain accurate business records.

Rent Bedr may retain payment related records, including payment status, payment amount, billing status, invoice records, customer reference information, subscription records, Interac confirmation details, and related account information.

3. Purposes for Collection and Use

Rent Bedr collects and uses personal information only for reasonable purposes connected to our services and business operations, including:

  1. Responding to inquiries, forms, calls, emails, and requests
  2. Reviewing, approving, declining, or following up on rental requests
  3. Confirming eligibility to rent
  4. Verifying identity, age, address, service area, and order details where required
  5. Assessing whether a requested delivery or collection address is within our service area
  6. Reviewing delivery feasibility, access details, timing, and operational requirements
  7. Preparing order summaries, confirmations, rental records, account records, and related communications
  8. Scheduling and coordinating delivery, assembly, setup, pickup, and collection
  9. Managing rental agreements, acknowledgements, billing, recurring payments, invoices, account status, and customer support
  10. Protecting Rent Bedr property, customers, team members, systems, and business operations from fraud, misuse, unauthorized activity, non payment, loss, damage, or other risk
  11. Managing repairs, replacements, service issues, claims, disputes, or account questions
  12. Administering realtor, referral, business, Airbnb, corporate, and multi unit furnishing inquiries or programs
  13. Sending service related communications
  14. Sending marketing communications where consent has been obtained or where otherwise permitted by law
  15. Measuring and improving our website, services, booking flow, content, advertising, and customer experience
  16. Maintaining internal records and business administration systems
  17. Meeting legal, regulatory, tax, accounting, insurance, security, and contractual obligations

Rent Bedr does not collect personal information for purposes that are not reasonably connected to the operation, protection, improvement, or delivery of our services.

4. Government Issued Identification

Rent Bedr may require government issued photo identification as part of the rental request review and approval process.

Identification is collected for limited and specific purposes, including confirming identity, confirming eligibility, protecting against fraud, supporting account security, protecting rented property, and helping Rent Bedr assess and manage rental risk.

Rent Bedr does not use government issued identification for advertising, profiling, public sharing, resale, or marketing purposes.

Identification records are stored using secure, access controlled systems, including Google Drive or Google Workspace where applicable. Access to identification records is restricted to authorized Rent Bedr personnel only. This may include admin personnel and, where required for verification or service coordination purposes, authorized delivery or operations personnel.

Rent Bedr uses reasonable safeguards intended to protect identification records from unauthorized access, loss, misuse, disclosure, copying, modification, or disposal. These safeguards may include restricted access permissions, account controls, internal access procedures, and other administrative and technical measures appropriate to the sensitivity of the information.

Rent Bedr retains identification information only as long as reasonably necessary for the purposes for which it was collected, including verification, fraud prevention, rental protection, dispute resolution, legal obligations, agreement enforcement, or operational needs. When identification information is no longer required, it will be deleted, anonymized, or securely disposed of in accordance with our retention practices and applicable law.

5. Consent

Rent Bedr collects, uses, and discloses personal information with consent, except where collection, use, or disclosure without consent is permitted or required by law.

Consent may be express or implied depending on the circumstances, the sensitivity of the information, and the reasonable expectations of the individual.

By submitting a rental request, completing an online form, uploading information, booking a call, subscribing to communications, contacting Rent Bedr, using our website, or otherwise providing personal information, you consent to the collection, use, and handling of personal information for the purposes described in this Privacy Policy and any related notice provided at the time of collection.

You may withdraw consent where permitted by law, subject to legal, contractual, operational, and service related limitations. Withdrawal of consent may prevent Rent Bedr from providing or continuing certain services, including reviewing a rental request, verifying an account, processing billing, coordinating delivery, maintaining an active rental, administering a program, or providing support.

6. Marketing Communications

Rent Bedr may send marketing communications, updates, offers, reminders, educational content, or related messages where consent has been obtained or where otherwise permitted by law.

Marketing consent may be collected through website forms, rental inquiry forms, newsletter signups, booking forms, checkboxes, business inquiry forms, referral forms, or other consent based communication flows.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email, where available, or by contacting us at hello@rentbedr.com.

Unsubscribing from marketing communications does not prevent Rent Bedr from sending service related or transactional communications. These may include rental request updates, booking information, delivery or collection notices, payment notices, agreement notices, policy updates, account messages, and other communications necessary to administer our services.

7. Cookies, Analytics, and Advertising Technologies

Rent Bedr uses or may use cookies, pixels, tags, scripts, analytics tools, advertising tools, and similar technologies on our website.

These technologies may be used to:

  1. Operate and improve the website
  2. Understand website traffic and visitor behaviour
  3. Measure marketing and advertising performance
  4. Improve page content, navigation, and user experience
  5. Understand referral sources and campaign performance
  6. Support remarketing or advertising measurement
  7. Maintain website security and performance
  8. Remember cookie preferences where available

Rent Bedr may use third party analytics, advertising, website, form, scheduling, and communication technologies to support these purposes. These providers may collect or receive technical and usage information from our website and use that information to provide measurement, analytics, advertising, communication, scheduling, or related services to Rent Bedr.

Rent Bedr intends to use a cookie banner or consent tool on the website where visitors can accept or manage cookie choices, subject to the functionality available through the selected cookie tool.

Additional details about cookies, analytics, advertising technologies, and visitor choices are provided in Rent Bedr’s separate Cookie Policy.

8. Disclosure of Personal Information

Rent Bedr does not sell, rent, trade, or disclose personal information to third parties for their independent marketing purposes.

Rent Bedr may disclose personal information only where reasonably necessary for the operation, delivery, security, administration, or protection of our services, or where permitted or required by law.

This may include disclosure to authorized service providers and processors that support Rent Bedr, including providers involved in website hosting, form processing, cloud storage, customer communication, scheduling, payment processing, Interac payment administration, analytics, advertising measurement, delivery coordination, logistics, repair, assembly, accounting, legal, security, insurance, or related business functions.

These parties are permitted to access or process personal information only for the purposes of providing services to Rent Bedr, supporting our operations, processing authorized transactions, or fulfilling legal or contractual requirements. Rent Bedr does not authorize these parties to use personal information for unrelated purposes.

Rent Bedr may also disclose personal information where required or permitted by law, including to respond to lawful requests, protect rights or property, enforce agreements, prevent fraud, investigate misuse, collect amounts owed, respond to legal claims, or comply with applicable legal obligations.

9. Storage and Processing

Personal information may be stored or processed using secure systems operated by Rent Bedr or by authorized service providers.

Rent Bedr may use third party service providers to support website, form, communication, storage, payment, scheduling, analytics, advertising, and operational functions.

Some systems or service providers may store or process information outside Ontario or outside Canada. Where this occurs, information may be subject to the laws of the jurisdiction in which it is stored or processed.

Rent Bedr takes reasonable steps to use reputable providers and safeguards appropriate to the sensitivity of the information.

10. Safeguards

Rent Bedr uses reasonable physical, organizational, contractual, and technical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or disposal.

Safeguards may include access controls, account permissions, restricted access to sensitive records, secure cloud based systems, internal procedures, vendor controls, password protection, administrative controls, and other measures appropriate to the nature and sensitivity of the information.

Sensitive information, including government issued identification, is handled with additional care and access restrictions.

No method of electronic transmission, storage, or processing is completely secure. However, Rent Bedr takes privacy and information security seriously and uses reasonable safeguards intended to protect personal information under our control.

11. Retention

Rent Bedr retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide services, to manage customer accounts, to comply with legal or accounting obligations, to resolve disputes, to enforce agreements, to protect against fraud or misuse, or as otherwise permitted or required by law.

Retention periods may vary depending on the type of information, the sensitivity of the information, the status of the rental relationship, legal requirements, and operational needs.

When personal information is no longer required, Rent Bedr will delete, anonymize, or securely dispose of it in accordance with applicable law and our internal practices.

12. Accuracy

Rent Bedr relies on accurate personal information to process rental requests, verify details, coordinate delivery, manage billing, provide service, and maintain accurate records.

You are responsible for providing accurate and current information. If your contact information, delivery address, billing details, or other relevant information changes, please contact Rent Bedr promptly.

Any change to a delivery or collection address during an active rental must be reviewed and approved by Rent Bedr before service can be confirmed.

13. Access, Correction, and Privacy Requests

Subject to applicable law, you may request access to personal information that Rent Bedr holds about you, request correction of inaccurate or incomplete information, withdraw consent where permitted, ask questions about our privacy practices, or make a privacy complaint.

Requests may be submitted to hello@rentbedr.com.

Rent Bedr may require information to verify your identity before responding to a request. We will respond within a reasonable time and in accordance with applicable law.

In some circumstances, access may be limited or refused where permitted or required by law, including where disclosure would reveal personal information about another individual, compromise security, affect legal privilege, interfere with an investigation, or conflict with legal obligations.

14. Age Requirement

Rent Bedr’s rental services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children for rental purposes. If we become aware that personal information has been collected from a child without appropriate authority, we will take reasonable steps to address the matter.

15. Third Party Links and Platforms

Our website may contain links to third party websites, platforms, tools, or services. These may include payment pages, scheduling tools, social media platforms, maps, embedded content, or other external services.

Rent Bedr is not responsible for the privacy practices, content, security, or policies of third party websites or services that we do not own or control. We encourage users to review the privacy policies of any third party service before providing personal information.

16. Changes to this Privacy Policy

Rent Bedr may update this Privacy Policy from time to time to reflect changes to our practices, website, services, technology, legal requirements, or operational needs.

The updated version will be posted on our website with a revised Last Updated date. Continued use of the website or services after an update means the updated Privacy Policy applies, subject to applicable law.

17. Contact

Questions, requests, complaints, or unsubscribe requests may be directed to:

Rent Bedr Inc.
Operating as Rent Bedr
Toronto, Ontario, Canada
Email: hello@rentbedr.com
Phone: +1 647-360-7368
Service Area: Toronto and the Greater Toronto Area